Privacy Policy for Mevinai
Last Updated: October 30, 2025
Introduction
Welcome to Mevinai. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, which helps automate the deployment and management of self-hosted Frappe and ERPNext instances.
By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that is necessary to provide and improve our service. This can be categorized as follows:
Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, and password.
- Deployment Configuration: To help you automate deployments, you may provide configuration details like domain names and server specifications.
We do not collect, store, or process any payment information (like credit cards) or sensitive credentials such as API keys for your cloud providers.
Information We Collect Automatically
- Usage Data: We may collect information about how you access and use the service, such as features you use, actions you take, and the time, frequency, and duration of your activities.
- Log and Device Data: Our servers automatically record information ("Log Data") created by your use of the service. This may include your IP address, browser type, operating system, and date/time stamps.
- Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance and personalize your experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our service.
- To manage your account.
- To perform the core function of deploying and managing Frappe/ERPNext instances on your behalf.
- To respond to your comments, questions, and provide customer support.
- To send you technical notices, updates, security alerts, and administrative messages.
- To monitor and analyze trends, usage, and activities in connection with our service to improve it.
- To detect, prevent, and address technical issues and security incidents.
How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting).
- For Legal Reasons: We may disclose your information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Information you provide is transmitted via Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at mesfin@mevinai.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: mesfin@mevinai.com